By using DOCU.expert, you accept the following terms and conditions. Please read them carefully.
1Definitions
For the purposes of these Terms and Conditions:
"Service": The DOCU.expert platform, including the web and desktop application.
"User": Any individual or legal entity that accesses or uses the Service.
"Content": Documents, files, queries and any information processed through the Service.
"License": The right to use the Service acquired through subscription.
"Expert": An AI assistant configured with specific User documents.
2Acceptance of Terms
By accessing or using DOCU.expert, you confirm that:
You have read, understood and accepted these Terms and Conditions
You have legal capacity to enter into a binding agreement
If acting on behalf of an organization, you have authority to bind it
You meet the minimum legal age in your jurisdiction (18 years in Spain)
If you do not accept these terms, you may not use the Service.
3Service Description
DOCU.expert provides:
Creation of AI assistants specialized in User documents
Processing and analysis of documents (PDF, Word, audio, video)
Natural language queries about processed content
Access to public data sources (BOE, EUR-Lex, etc.)
Desktop application for 100% local processing
Important:DOCU.expert does NOT provide legal, tax, medical or professional advice of any kind. The responses generated are informative and must be verified by qualified professionals.
4Licenses and Payment Plans
4.1. License Types
Free Plan: Limited access to the BOE Expert with daily query restrictions.
Starter Plan: For individual use with basic features.
Professional Plan: For professionals with advanced features.
Team Plan: For teams and companies with centralized management.
4.2. Billing
Payments are made in advance (monthly or annual)
Prices do not include applicable taxes (VAT)
Renewal is automatic unless cancelled in advance
Price changes will be notified 30 days in advance
4.3. Refund Policy
We offer a 7-day money-back guarantee from the first purchase. If you are not satisfied, contact support@docu.expert to request a full refund, no questions asked.
5Acceptable Use of the Service
The User agrees to:
Use the Service only for legal and legitimate purposes
Not attempt to access unauthorized systems or data
Not share access credentials with third parties
Not reverse engineer the software
Not use the Service to directly compete with DOCU.expert
Respect the usage limits of their subscription plan
6Prohibited Uses
It is expressly prohibited to use the Service to:
Process illegal, defamatory content or content that violates third party rights
Generate false or misleading information (disinformation)
Fraudulent activities or identity theft
Distribution of malware or malicious content
Harassment, threats or intimidation of other people
Circumvent security measures or Service restrictions
Resell or redistribute the Service without authorization
Breach of these prohibitions may result in immediate termination of the account without right to refund.
7Intellectual Property
7.1. User Content
The User retains all rights to their Content. By using the Service, the User grants DOCU.expert a limited, non-exclusive and revocable license to process such Content solely for the purpose of providing the Service.
7.2. DOCU.expert Property
DOCU.expert and its licensors retain all rights to:
The software, source code and algorithms
Trademarks, logos and design elements
Documentation and training materials
Improvements and developments derived from user feedback
8Reuse of Public Sector Information
Legal Notice: The Public Experts of DOCU.expert use information from official sources of the Government of Spain, reused in accordance with current legislation.
8.1. Applicable Legal Framework
The reuse of public sector information in DOCU.expert is carried out under the protection of:
Important: The information provided by Public Experts is for guidance purposes only. Any errors or omissions may derive from the original sources or pending updates. For important decisions, always verify information on the linked official portals and consult with qualified professionals.
We do not guarantee the absolute accuracy of reused information
Regulations may have changed since the last indicated update
AI interpretations are for guidance purposes, not binding
The final responsibility for verifying information lies with the user
8.6. Updates
Each Public Expert clearly indicates:
The date until which the information is updated
Links to official sources where to verify updates
Warnings when cited regulations may have been modified
9Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
The Service is provided "as is" without warranties of any kind
does not guarantee the accuracy of generated responses
We are not responsible for decisions made based on the Service responses
Total liability is limited to the amount paid in the last 12 months
We are not responsible for indirect, incidental or consequential damages
These limitations do not affect rights that cannot be excluded or limited under applicable law.
10Authentication and User Accounts
DocuExpert allows authentication through multiple OAuth providers for greater flexibility and convenience.
Supported OAuth providers: Google, LinkedIn, and other providers we may add in the future. All OAuth providers are managed through our Keycloak authentication server (auth.codelabs.studio).
Account linking: If you use the same email across different OAuth providers (e.g., [email protected] on Google and LinkedIn), Keycloak automatically links both providers to the same user account. This means you will maintain access to your data, experts, and documents regardless of which provider you use to log in.
User responsibility: You are responsible for keeping your OAuth provider credentials secure. CODELABS.STUDIO does not store OAuth provider passwords, only encrypted access tokens that are automatically renewed.
11Local Data Storage
Almacenamiento Local: DocuExpert is a desktop application that stores all documents and data locally on your device. Unlike cloud services, processed data remains resident on your Mac's hard drive at the location: ~/Library/Application Support/DocuExpert/
This means: (1) Your documents never leave your device (privacy), (2) You work completely offline, (3) Data persists after logging out, (4) The company cannot revoke access to already downloaded data.
DocuExpert does NOT send your documents to external servers. All documents are processed locally with on-device AI. For authentication and account management, we send: email, username (OAuth), device ID, subscription plan information, and aggregate usage metrics (without document content).
12Corporate Data Responsibility
Responsabilidad del Usuario: THE USER IS SOLELY RESPONSIBLE for: (1) Obtaining authorization from their company before indexing confidential corporate documents, (2) Complying with their organization's information security policies, (3) Using only on authorized devices (preferably personally owned), (4) Deleting corporate data upon termination of their employment relationship with the company.
Prohibiciones: The user MUST NOT use DocuExpert to: extract confidential company information without authorization, index documents protected by NDAs without explicit permission, transfer trade secrets to personal devices without authorization, circumvent corporate security policies (DLP, MDM, etc.), or use on corporate devices without IT department approval.
CODELABS.STUDIO (developer of DocuExpert): (1) Is NOT responsible for misuse of confidential corporate information by users, (2) CANNOT revoke access to data already stored locally on user devices, (3) Has NO control over what documents users index on their personal devices, (4) Is NOT responsible for violations of NDAs, trade secrets, or corporate policies by users.
The user agrees that CODELABS.STUDIO will not be liable for claims, losses, damages or costs arising from: unauthorized use of corporate information, violations of confidentiality agreements (NDAs), non-compliance with corporate security policies, unauthorized transfer of trade secrets, or any use of the application that violates local laws or employment contracts. THE USER SHALL INDEMNIFY CODELABS.STUDIO against any claims arising from their misuse of the application.
Plan Enterprise: For companies requiring centralized management and corporate security, we offer an Enterprise Plan (coming soon) with security features such as: Organizational workspaces (data on corporate server, not on device), centralized administrative control, remote access revocation, authorized device whitelist, audit logs, and data loss prevention (DLP). Contact: [email protected]
13Modifications to the Terms
We reserve the right to modify these Terms at any time. Modifications will be communicated through:
Email notification to the registered address
Prominent notice on the website
Notification in the desktop application
Continued use of the Service after notification constitutes acceptance of the new terms. If you do not agree, you can cancel your subscription before they take effect.
14Applicable Law and Jurisdiction
These Terms are governed by Spanish law. Any dispute will be submitted to the courts of Malaga, Spain, with the parties waiving any other jurisdiction that may correspond to them.
For consumers resident in the EU, this clause does not affect the rights granted to them by the consumer protection legislation of their country of residence.
Do you have questions?
If you have questions about these Terms and Conditions, contact us: